Cognitive Collaboration Market by Component, Application Area, Deployment Mode, Organization Size (SMEs and Large Enterprises), Vertical and Region - Global Forecast to 2024

Published by MarketsandMarkets on 13th November 2019 | Ref: 1463944 | This Product Is In Stock

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$5650 | Single User
$6650 | Multi User
$10000 | Enterprise License

Introduction

The cognitive collaboration market is expected to grow at a CAGR of 11.0% during the forecast period due to ease in integration with the already existing environment and increasing need for mobility and collaboration

The global cognitive collaboration market size is expected to grow from USD 983 million in 2019 to USD 1,660 million by 2024, at a Compound Annual Growth Rate (CAGR) of 11.0% during the forecast period. Easy integration with the already existing environment and increasing need for mobility and collaboration are the major factors driving the growth of the cognitive collaboration market.

The SMEs segment is expected to grow with a higher CAGR during the forecast period

Organizations with less than 1,000 employees are considered under the SMEs segment. Cost-effectiveness is important for SMEs, as they have limited budgets. Hence, these enterprises face more excellent resource crunch than large enterprises, and they require better methods to resolve complexities for improved cost optimization of their business processes. The implementation of cognitive collaboration solutions is expected to result in increased revenue, desired business outcome, and improved business efficiency for SMEs. Cognitive collaboration solutions help SMEs reduce travel costs and the need for face-to-face meetings. Collaboration solutions also strengthen virtual teams, thus doing away with the need for physical office locations. Business agility is yet another critical focus area for SMEs, which is effectively fulfilled by the implementation of cognitive collaboration solutions.

IT and telecom segment is expected to have a significant growth in the cognitive collaboration market during the forecast period

The IT and telecom industry is facing challenges in stimulating knowledge transfer, task monitoring, employee engagement, and communication. Cognitive collaboration enables enterprises for real-time communication and cooperation in the digital workstation, wherein people, devices, and systems work together and deliver enhanced customer experience using limited resources and in minimum time. Cognitive collaboration also offers dashboards for employees to get an overview of company activities and news. Cognitive collaboration solutions help IT, and telecom enterprises accelerate their business capabilities and enhance their revenue curve.

North American expected to have the largest market size during the forecast period

The North American region is expected to hold the largest market size in the global cognitive collaboration market during the forecast period. The adoption of AI-powered services is expected to grow in the region, owing to the growing demand to analyze large volumes of data to enhance the overall productivity, consumer experience and improve the decision-making process. Moreover, technological advancements, coupled with an increasing need for intelligent business processes and rising adoption of digital technologies across the region, are fueling the growth of the cognitive collaboration market. Also, various industries, including retail, healthcare, manufacturing, and BFSI, are looking for solutions that can be easily integrated with their existing apps and do not require huge investments, which would also help them maintain their consumer base.

In the process of determining and verifying the market size of several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The breakup of the profiles of the primary participants is as follows:

• By Company: Tier 1 – 28%, Tier 2 – 40%, and Tier 3 – 32%

• By Designation: C-Level – 18%, Director Level – 44%, and Others – 38%

• By Region: North America – 31%, APAC – 22%, Europe – 34%, MEA – 8%, Latin America – 5%

The cognitive collaboration market includes various major vendors such as Cisco (US), Microsoft (US), Slack Technologies (US), Softweb Solutions (US), CognitiveScale (US), LOOP AI Labs (US), Intec Systems Limited (UK), Bluescape (US), Collaboration.Ai (US), Resemble Systems (UAE), Chanty (Switzerland), Ku Zoom.ai (Canada), iotum (Canada), and Konolabs (US).

Research Coverage:

The report includes an in-depth competitive analysis of the key players in the cognitive collaboration market along with their company profiles, recent developments, and key market strategies. The report segments the cognitive collaboration market by component, application area, deployment mode, organization size, vertical, and region.

Key Benefits of Buying the Report:

The report will help the market leaders/new entrants in the cognitive collaboration market in the following ways:

1. The overall cognitive collaboration market revenue stream has been estimated based on the revenues generated by vendors, offering cognitive collaboration solutions. The report provides the closest approximations of the revenue numbers for the overall market and the subsegments. The market numbers are split further into regions, namely, North America, Europe, APAC, MEA, and Latin America.

2. The report helps the stakeholders understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities.

3. The report will help the stakeholders understand the competitors and gain more insights to better their market position. The competitive landscape section includes the competitor ecosystem, new product developments, partnerships, and mergers and acquisitions.

Table of Contents

TABLE OF CONTENTS

1 INTRODUCTION 18

1.1 OBJECTIVES OF THE STUDY 18

1.2 MARKET DEFINITION 18

1.3 MARKET SCOPE 19

1.4 YEARS CONSIDERED FOR THE STUDY 20

1.5 CURRENCY CONSIDERED 20

1.6 STAKEHOLDERS 20

2 RESEARCH METHODOLOGY 21

2.1 RESEARCH DATA 21

2.2 MARKET BREAKUP AND DATA TRIANGULATION 24

2.3 MARKET SIZE ESTIMATION 25

2.4 MARKET FORECAST 26

2.5 COMPETITIVE LEADERSHIP MAPPING RESEARCH METHODOLOGY 27

2.6 ASSUMPTIONS FOR THE STUDY 28

2.7 LIMITATIONS OF THE STUDY 29

3 EXECUTIVE SUMMARY 30

4 PREMIUM INSIGHTS 33

4.1 ATTRACTIVE OPPORTUNITIES IN THE COGNITIVE COLLABORATION MARKET 33

4.2 COGNITIVE COLLABORATION MARKET, BY COMPONENT, 2019 33

4.3 COGNITIVE COLLABORATION MARKET, BY SOLUTION (2019 VS. 2024) 34

4.4 COGNITIVE COLLABORATION MARKET, BY ORGANIZATION SIZE (2019 VS. 2024) 34

4.5 COGNITIVE COLLABORATION MARKET, BY VERTICAL (2019 VS. 2024) 35

5 MARKET OVERVIEW AND INDUSTRY TRENDS 36

5.1 INTRODUCTION 36

5.2 MARKET DYNAMICS 36

5.3 USE CASES 39

6 COGNITIVE COLLABORATION MARKET, BY COMPONENT 40

6.1 INTRODUCTION 41

6.2 COGNITIVE COLLABORATION: INCREASE IN THE ADOPTION OF ENTERPRISE COLLABORATION SOLUTIONS WOULD DRIVE THE GROWTH OF COGNITIVE COLLABORATION MARKET 41

6.3 SOLUTIONS 43

6.4 SERVICES 52

7 COGNITIVE COLLABORATION MARKET, BY APPLICATION AREA 55

7.1 INTRODUCTION 56

7.2 DATA ANALYTICS 57

7.3 FACIAL RECOGNITION 58

7.4 SOCIAL MEDIA ASSISTANCE 59

8 COGNITIVE COLLABORATION MARKET, BY DEPLOYMENT MODE 60

8.1 INTRODUCTION 61

8.2 CLOUD 62

8.3 ON-PREMISES 62

9 COGNITIVE COLLABORATION MARKET, BY ORGANIZATION SIZE 63

9.1 INTRODUCTION 64

9.2 SMALL AND MEDIUM-SIZED ENTERPRISES 65

9.3 LARGE ENTERPRISES 65

10 COGNITIVE COLLABORATION MARKET, BY VERTICAL 66

10.1 INTRODUCTION 67

10.2 IT AND TELECOM 68

10.3 ENERGY AND UTILITIES 70

10.4 BANKING, FINANCIAL SERVICES, AND INSURANCE 72

10.5 EDUCATION 74

10.6 HEALTHCARE 76

10.7 RETAIL 78

10.8 OTHERS 79

11 COGNITIVE COLLABORATION MARKET, BY REGION 82

11.1 INTRODUCTION 83

11.2 NORTH AMERICA 84

11.3 EUROPE 89

11.4 ASIA PACIFIC 94

11.5 MIDDLE EAST AND AFRICA 99

11.6 LATIN AMERICA 104

12 COMPETITIVE LANDSCAPE 109

12.1 INTRODUCTION 109

12.2 COMPETITIVE LEADERSHIP MAPPING 109

12.3 RANKING OF KEY PLAYERS 112

12.4 COMPETITIVE SCENARIO 112

13 COMPANY PROFILES 117

13.1 INTRODUCTION 117

(Business Overview, Products & Solutons, Key Insights, Recent Developments, SWOT Analysis, MnM View)*

13.2 CISCO 117

13.3 MICROSOFT 121

13.4 SLACK TECHNOLOGIES 124

13.5 SOFTWEB SOLUTIONS 126

13.6 COGNITIVESCALE 128

13.7 LOOP AI LABS 130

13.8 INTEC SYSTEMS LIMITED 132

13.9 BLUESCAPE 133

13.10 COLLABORATION.AI 135

13.11 RESEMBLE SYSTEMS 136

13.12 CHANTY 137

13.13 ZOOM.AI 138

13.14 IOTUM 139

13.15 KONOLABS 140

*Details on Business Overview, Products & Soltions, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

14 APPENDIX 141

14.1 DISCUSSION GUIDE 141

14.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 146

14.3 AVAILABLE CUSTOMIZATIONS 148

14.4 RELATED REPORTS 148

14.5 AUTHOR DETAILS 149

Additional Details

Publisher

MarketsandMarkets

Publisher Information

Reference

1463944 | TC 7436

Number of Pages

150

Report Format

PDF

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